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One service, many partners
Seven local organisations are commissioned by Norwich City Council to address rough sleeping and support people with complex needs in Norwich. The project, entitled Pathways, uses the combined strength of its members to offer a pioneering and collaborative model that has not been seen before.
How We Work
The Pathways principle is that there is ‘no wrong door’ for people to access the help they need. Personalised support is focused around each individual, by qualified and experienced Pathways team members, to encourage a positive outcome for each person.
The Pathways team comprises experienced and qualified specialists, employed by the partner organisations.
What We Do
OUTREACH
Provide an outreach service, speaking to people we find sleeping rough on a daily basis.
ADVISE
Provide advice and assistance to people who are rough sleeping or at risk of rough sleeping.
SUPPORT
Support individuals to maintain their accommodation where this will prevent rough sleeping.
SIGNPOSTING
Signpost and support individuals to address barriers to gaining or maintaining accommodation.
REFERRALS
Make referrals into accommodation that is available and is most suitable to meet a person’s needs.
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Homeless Services
Pathways operates from hubs across the city and through outreach on the street.
Our hubs offer a variety of services.
PATHWAYS HUB
ADVICE
BEDS
FOOD
HEALTHCARE
SELF REFERRAL
SEXUAL HEALTH
SHOWERS
SUBSTANCE
MISUSE
24/7
WASHING
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Impact
April 2022- March 2023
183 people supported to access accommodation from the street
Apr 2018 - March 2019
153 known individuals bedded down
68 found suitable accommodation
Blog
Streetlink
Concerned about someone sleeping rough? StreetLink is a service that enables members of the public to alert local authorities and street outreach programs about people they have seen sleeping rough.
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